From the category archives:

Customer Feedback

Spotlight on Golight: Contest- “Duck Hunt of a Lifetime”

by admin on March 1, 2012

duck boat
It was an extremely foggy morning in the Mississippi delta and we were headed to our duck hole. It would have been near impossible to navigate through the thick fog and flooded timber if it wasn’t for my GOLIGHT. GOLIGHT lit the way to a duckhunt of a lifetime that never would have been possible without it. I greatly appreciate GOLIGHT and the whole GOLIGHT team for what the have done for our country.
Bailey Boone

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Spotlight On Golight: Contest-Water Rescue

by admin on March 1, 2012

water rescue
We purchased the light for our fire company. It has worked very well for us in water rescue. We did have the light fail on a call. As soon as we got the person safely to dry ground and the boat back. I contacted golight about the issue. Spoke to a young lady about it. She asked me to take it off the boat and send it in. We got it back in about 7 days. Would buy another one for myself personaly. And as soon as we can get more money through grants, we want to put some on our fire trucks. Thank You Golight.
Chris Wandall
water rescue2
Golight response:
Thank you for putting your trust in us with such an important application. We we certainly apologize that you had a problem with our light, but as you are aware, we are just as committed to great customer service as we are to manufacturing durable and innovative products!

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Spotlight on Golight: A Pat On The Back

by admin on April 29, 2010

We don’t want to go around patting ourselves on the back, but we sure don’t mind if others do! The following is a letter that was received by one of our associates, Shawna.
…

Shawna,

I am sending you the light I called about.

This light was received as a gift approximately 10 years ago and rode on top of my patrol car (I was a State Trooper for 33 years). Afterward it rode on my truck (I am now a ranger with the Yazoo Ms Delta Levee Board). Last Sunday (3/28/10), while responding to a call, and running about 80 into a 20 MPH head wind, I met an 18 wheeler probably going just as fast the other way.

It could have been because one of the magnets came loose due to weather exposure, or it could have not been setting flush because of the ribbed roof… who knows.

But to my surprise it came loose, first striking the bar light, then flying over the left fender and striking the black top.

The power cord held the light as it bounced down the road at 80 mph. It probably took me a 100 yd or so to stop. To my surprise, it was still hooked up and just bouncing along.

I picked it up and put it in my truck. The lens was gone, the handle was gone, a large chunk was missing from the right front of the light. I, of course, figured it was a total loss but surprised it didn’t look any worse. So I decided to check if it still worked.

Was I surprised when I pressed the ON button on the remote and the light came on, then more so when I saw all features work. Other than the lens, handle and a chunk out of the housing, it worked like a charm.

Thanks for making a product that does what it said it would do, plus well beyond what anyone could ever expect.

I have purchased several of your lights in the past for my department and will continue to buy more in the future.

Again thanks for such a great product.

BOBBY G REED

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We were so smitten with Bobby”s kind words that we were inclined to send him a reconditioned unit to replace his original.

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Spotlight on Golight: Duck Hunting Bliss! A picture worth a thousand words!

by admin on December 14, 2009

With hunting season well underway, we received a great photo from Lance Peck of Tulsa, OK, a “RAVENOUS” Golight fan. Pictured is his son and dog with a limit of Mallards on their duck hunting boat. The Golight he is using is 9+ years old and has seen some harsh use over the years, but keeps on working. Lance loves the brightness of the light for his early morning treks across the lake to get to his favorite duck spot. Thanks for the great Photo Lance!
duck pic

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